Privacy Policy

Effective Date: 1 January 2026  |  Last Updated: January 2026

1. Information We Collect

We may collect the following personal information from you:

• Identity information — your full name
• Contact information — email address, phone number
• Communication content — messages or enquiries you submit through our contact form
• Technical data — IP address, browser type, and pages visited (collected automatically via standard web server logs)

We do not collect sensitive personal information (as defined under POPIA) through this website without your explicit consent.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your legal enquiries and schedule consultations
• To provide legal services you have requested
• To comply with our legal and regulatory obligations
• To improve our website and client experience
• To communicate with you about your matter

We will not use your information for unsolicited marketing without your prior consent.

3. Legal Basis for Processing

We process your personal information on the following grounds:

• Consent — where you have submitted information voluntarily via our contact form
• Contractual necessity — where processing is required to deliver legal services
• Legal obligation — where we are required to process information by law
• Legitimate interest — to manage and improve our business operations

4. Sharing of Information

We do not sell, rent or trade your personal information to third parties. We may share your information with:

• Employees and associates of Matshaya Legal Inc who need access to provide services
• Courts, tribunals (including the CCMA and Labour Court), and regulatory bodies as required by law or court order
• Third-party service providers (e.g. email hosting) who are bound by confidentiality and data protection obligations

5. Data Retention

We retain personal information only for as long as is necessary for the purposes outlined above, or as required by law. Legal files and correspondence are typically retained for a minimum of 5 years after the conclusion of a matter, in accordance with professional rules and applicable legislation.

6. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, disclosure or destruction. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

7. Your Rights

Under POPIA, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information (subject to legal retention obligations)
• Object to the processing of your information
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us at counsel@matshayalegal.com.

8. Cookies

Our website does not currently use tracking cookies or third-party analytics tools. Standard server logs may record basic technical data for security and performance purposes only.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact: